Shipping policy

Shipping Policy

At Calcie, we are dedicated to delivering your purchases quickly and efficiently. Our shipping policy outlines the details of our shipping process to ensure transparency and clarity regarding your orders.

Order Processing:

  • Order Confirmation: Once you place an order with us, you will receive an order confirmation email. Please carefully review the details of your order.

  • Order Processing Time: Our team works diligently to process and prepare your order for shipment. Orders are typically processed within 1-2 business days after order confirmation.

Shipping Methods:

  • Domestic Shipping: We offer standard and expedited shipping options for domestic orders. Standard shipping usually takes 7-11 days, while expedited shipping takes 5-7 days. Please note that these delivery times may vary based on your location.

  • International Shipping: For international orders, we offer standard shipping services with estimated delivery times of 14 days. Please be aware that international shipments may be subject to customs clearance procedures, which can occasionally cause delays beyond our control.

Shipping Costs:

  • Domestic Shipping: Shipping costs for domestic orders are calculated based on the weight, dimensions, and delivery location. You can view the shipping costs during the checkout process before confirming your order.

  • International Shipping: International shipping costs are determined by the destination country, as well as the weight and dimensions of the package. Please note that any customs duties or import taxes imposed by your country are the recipient's responsibility.

Order Tracking:

  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking details. You can use this information to track the progress of your order and estimate the delivery date.

Address Accuracy:

  • Providing Accurate Information: To ensure the successful delivery of your order, please provide accurate and complete shipping information during checkout. We cannot be held responsible for any shipping delays or issues caused by incorrect or incomplete addresses.

Shipping Delays:

  • Unforeseen Circumstances: While we strive to meet our estimated delivery times, unpredictable circumstances such as weather conditions or carrier delays can occasionally affect delivery. We appreciate your understanding in such cases.

If you have any questions or concerns about the shipping status of your order or any other aspect of our shipping policy, please do not hesitate to contact our customer service team at [email protected]. Your satisfaction is our priority, and we are here to assist you every step of the way.